1. Introduction

Welcome to transcriptions.app. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our transcription services.

2. Information We Collect

2.1 Information You Provide

• Email address (when you sign in)
• Audio files you upload for transcription
• Payment information (processed securely through Stripe)

2.2 Automatically Collected Information

• IP address for rate limiting and security
• Usage data and analytics (anonymized)
• Technical information about your device and browser

3. How We Use Your Information

We use your information to:

• Provide transcription services
• Process payments securely
• Send you transcription results via email
• Improve our services and user experience
• Prevent fraud and ensure security
• Comply with legal obligations

4. Data Storage and Security

We take data security seriously:

• Audio files are temporarily stored in secure cloud storage (Cloudflare R2)
• Files are automatically deleted after 24 hours
• All data transmissions are encrypted using HTTPS
• We use industry-standard security measures to protect your data
• Payment information is handled by Stripe and never stored on our servers

5. Data Retention

We retain your data only as long as necessary:

• Audio files: Deleted within 24 hours after processing
• Transcription results: Available forever in your account (but can be deleted).
• Account information: Retained while your account is active
• Payment records: Retained as required for tax and legal purposes

6. Third-Party Services

We use the following third-party services:

• Google Gemini: For audio transcription processing
• Stripe: For secure payment processing
• Cloudflare R2: For temporary file storage

Each service has its own privacy policy and data handling practices.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt-out of marketing communications

To exercise these rights, please contact us at privacy@transcriptions.app.

8. Cookies

We use essential cookies to maintain your session and preferences. These are necessary for the website to function properly. We do not use tracking or advertising cookies.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

• support@transcriptions.app